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Terms of Sale

FORMATION OF THE CONTRACT

No contract exists between you and Kidzbooks for the sale of any goods until Kidzbooks has received and accepted your order and sends you confirmation by email to the email address you have given. Once Kidzbooks does so, there is a binding legal contract between us.

 

DESCRIPTION, SPECIFICATION AND PRICE OF THE GOODS
All goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, Kidzbooks will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

The description, specification and price of the goods you order will be as shown on the Kidzbooks website at the time you place your order. Actual book covers may be different from those on the Kidzbooks website.

Every effort will be made to ensure that prices shown on the Kidzbooks website are accurate at the time you place your order. If an error is found prior to dispatch of the goods, Kidzbooks will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, Kidzbooks will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

In addition to the price, you will be required to pay a delivery charge for the goods, as shown in the section of the Kidzbooks website about delivery. The price of the goods and delivery charges are inclusive of VAT as shown on the Kidzbooks website.

Where the goods are supplied for export from Greece, you will be liable for shipping and insurance charges as agreed with Kidzbooks, and responsible for complying with any legislation or regulations governing the importation of the goods into the country of destination and for the payment of any duties on them.

 

PAYMENT

Debit, Credit & Pre-Paid cards Visa, Mastercard, Maestro, American Express, Diners.

The use of digital wallet Masterpass.

Bank Transfer to one of the accounts below:

 

Piraeus Bank                                                                        Alpha Bank

Account Name: Maria Xilas (Μαρία Ξυλά)                            Account Name: Maria Xilas (Μαρία Ξυλά)

Account No: 5176 088535 277                                             Account No: 154 00 2320 011677

SWIFT / BIC: PIRBGRAA                                                     SWIFT / BIC: CRBAGRAAXXX

IBAN: GR20 0172 1760 0051 7608 8535 277                      IBAN: GR05 0140 15401540 0232 0011677

 

All bank commissions and charges are borne by the remitter and we will only acknowledge receipt of funds net of all bank charges.

 

Transaction Security

All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha

Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the

information until it reaches its recipient, who will be able to decode it using the appropriate key.

 

DELIVERY

We will make every effort to receive your goods promptly and in perfect condition.

All deliveries are made by courier service. All orders will require a signature upon receipt.

Please note courier delivery cannot be made to PO Boxes.

The goods you order will be delivered to the address you give when you place your order, subject to confirmation by Kidzbooks.

If delivery cannot be made to your address, Kidzbooks will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card.

Expected delivery time for items in stock: up to 5 business days, for items not in stock: up to 15 business days.

If we are unable to deliver the goods within 20 business days of your order, we will inform you as soon as possible and you will be entitled to cancel the order and obtain a refund or re-credit for any sum that has been paid by you or debited from your credit card for the goods. Kidzbooks will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

 

Delivery costs

€2.50 delivery charge per order.

Cash on Delivery (CoD) fee €1.00.

Delivery costs will be displayed during the shopping basket check-out process.

 

Free delivery

Free delivery for orders over €50.00.

The free delivery offer is only available for customers with delivery addresses in Greece.

 

International delivery

For information on our international delivery service, please contact our International Sales Department.

 

Undeliverable Packages

If a package is returned to us as undeliverable by a carrier, you will be issued a full refund for the ordered goods but not the shipping charges.

 

YOUR RIGHT OF CANCELLATION

If you are a consumer, you have the right to cancel the contract at any time up to the end of 14 days after you receive the goods.

To exercise your right of cancellation, you must give written notice to Kidzbooks by post, fax or email, at the address, fax number or email address shown below, giving order number, details of the goods ordered and (where appropriate) their delivery. If you exercise your right of cancellation after the goods have been delivered to you, you must return the goods to Kidzbooks at your own cost, in unused and otherwise re-saleable condition. The goods must be returned to the address shown below. You must take reasonable care to ensure the goods are not damaged while in your possession or in transit. The original receipt or invoice is required for the return.

Once you have notified Kidzbooks that you are cancelling the contract, Kidzbooks will refund or re-credit you within 14 days for any sum that has been paid by you or debited from your credit card for the goods, excluding shipping charges.

 

WARRANTY AND LIABILITY
All goods supplied by Kidzbooks are warranted free from defects in workmanship or materials. This warranty does not affect your statutory rights as a consumer. This warranty does not apply to any defect in the goods arising from fair wear and tear, willful damage, accident, negligence by you or any third party. If the goods supplied to you develop a defect, or you have any other complaint about the goods, you should notify Kidzbooks by post, fax or email, as shown below.

 

DATA PROTECTION
Kidzbooks will take all reasonable precautions to keep the details of your order and payment secure, but unless Kidzbooks is negligent, Kidzbooks will not be liable for unauthorized access to information supplied by you. Kidzbooks will only use the information you provide about yourself for the purpose of fulfilling your order, unless you agree otherwise. You can correct any information about you, or ask for information about you to be deleted, by giving written notice to Kidzbooks at the address, fax number or email address shown below.

 

GENERAL
These terms of sale apply to goods supplied by the Kidzbooks website.
Kidzbooks may change these terms of sale without notice to you in relation to future sales.
Registered office: 77 Lasithiou Street, Glyfada 16674, Greece
Company name: Maria Xilas
Tax Number/VAT Number: EL057771235
Tax Office: Glyfada, Greece

These terms of sale and the supply of the goods will be subject to Greek law, and the Greek courts will have jurisdiction in respect of any dispute arising from the contract.

 

How to contact Kidzbooks:

Please email, call or write: 

e-Mails: This email address is being protected from spambots. You need JavaScript enabled to view it. 

            This email address is being protected from spambots. You need JavaScript enabled to view it.

Tel: +30 210 9650945

Mailing Address:

Kidzbooks
77 Lasithiou Street
Glyfada 16674
Greece

 

Copyright Notice

This Website and its contents are protected by international laws. All images, logos, text, audio, video, data compilations and other materials appearing on the website (the content), and the arrangement thereof, are the property of Kidzbooks or its suppliers, and are protected by international copyright, author’s rights and other laws.
None of the Content may be copied, reproduced, transmitted or distributed without our express written consent. 

Trade Marks
Kidzbooks and the Kidzbooks logo are trademarks belonging to Kidzbooks. All other trademarks, product names and company names or logos used in this site are the property of their respective owners. No permission is given by Kidzbooks in respect of the use of its or any such other trademarks, product names, titles or logos and such use may constitute an infringement of the holder's rights.

 

Privacy Policy
Kidzbooks knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. Any personal information you provide to Kidzbooks we will ensure that is held securely, it will only be used within Kidzbooks and will never be supplied to third parties without first obtaining your consent, or as required or permitted by law.

If you are under 18, please make sure that you obtain your parent/guardian's permission before you provide your personal information to the Kidzbooks Website.

 

Your Account
When you register with the Kidzbooks website, you will be required to choose a username, a contact email address and password. You are responsible for all sessions and transactions taken under these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. You can access and update your account settings, in the My Account area of the website.
We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Conditions of Use or any other applicable terms and conditions, guidelines or policies.

 

Children
Kidzbooks doesn't sell products for purchase by children. We sell children's products for purchase by adults. If you're under 18, you may use Kidzbooks.gr only with the involvement of a parent or guardian.

 

Disclaimer

While Kidzbooks does its best to ensure the optimal performance of the Site, you agree that you use this Site and rely on material contained in this Site at your own risk.
The Site, and all materials in this Site, are provided "as is" and, to the fullest extent permitted by law, are provided without warranties of any kind either express or implied. This means, without limitation, that Kidzbooks DOES NOT WARRANT that the Site is fit for any particular purpose; that the functions contained in the materials in the Site will be uninterrupted; that defects will be corrected; that the Site is free of viruses and other harmful components or that the Site is accurate, error free or reliable.
You acknowledge that Kidzbooks and their employees, agents, directors, officers and shareholders, IS NOT LIABLE for any delays, inaccuracies, failures, errors, omissions, interruptions, deletions, defects, viruses, communication line failures or for the theft, destruction, damage or unauthorized access to your computer system or network.
You acknowledge that Kidzbooks is not liable for any defamatory, offensive or illegal conduct or material found in connection with this Site, including such conduct or material transmitted by any means by any other person.
You acknowledge that Kidzbooks is not liable for any damages, including, without limitation, direct, incidental, special, and consequential or punitive damages, in connection with or arising from your use or from your inability to use the Site.

 

Interpretation
In these terms and conditions of Use and Sale:
'Kidzbooks' means Maria Xilas, 77 Lasithiou Street, Glyfada 16674, Greece, any connected organization that actually supplies goods ordered by you and any successor to its business;
'Business day' means Monday-Friday 10AM-6PM excluding weekends and statutory and public holidays;
'Us' means Kidzbooks and you together; and
'You' and 'your' means the person ordering goods under these terms and conditions.

 

Customer Services

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Kidzbooks
77 Lasithiou Street
Glyfada 16674
Greece
info@kidzbooks.gr